About Bokoye Co.
At Bokoye Co., we don’t just create products we craft meaningful experiences inspired by culture, intention, and elegance.
Our name honors Bokoye, a village in Chad that holds a special place in our founder’s heart a place where community, kindness, and purpose are woven into everyday life. It’s this spirit that guides everything we offer. We believe in slowing down, finding beauty in the details, and curating pieces that elevate both your space and your story.
Our collection begins with hand-poured candles made from eco-friendly soy wax and infused with clean, non-hypoallergenic fragrances. Thoughtfully designed to bring calm, warmth, and soul to your space, these candles are paired perfectly with our sleek, ceramic-inspired candle warmers an elegant, flameless way to enjoy your favorite scents, with a soft glow that transforms your atmosphere.
Alongside these sensory staples, we offer beautifully woven scarves made from breathable, high-quality materials that drape effortlessly and add quiet sophistication to your everyday wardrobe. Each piece is an invitation to embrace comfort, heritage, and modern grace.
Bokoye Co. is a tribute to where we come from and a reflection of where we’re going. When you support our brand, you’re not just purchasing beautiful items you’re becoming part of a story rooted in legacy, elevated by design, and carried with purpose.
Our Mission
Bokoye Co. stands as a beacon of empowerment, aiming to inspire women to embrace their authentic selves with confidence. We believe that self-expression and self-care are intertwined, and our products are designed to nurture both.
Crafted from Premium Modal, our hijabs are the epitome of softness, breathability, and effortless elegance. Designed for everyday comfort and timeless beauty, they drape beautifully and feel feather-light against the skin making them perfect for both casual wear and special occasions.
Care Instructions:
To maintain the quality and vibrancy of your scarf:
• Hand wash separately in cold water.
• Avoid using pins to prevent snags or tears.
• For best results, dry cleaning is recommended to prolong the life of the fabric.
Please Note:
Due to differences in lighting and screen settings, the color of the scarf may appear slightly different in person.
-
A: Our candles are crafted from eco-friendly soy wax and infused with clean, non-hypoallergenic fragrances. This ensures a safe and serene ambiance, free from toxins and irritants
-
A: Our ceramic warmers provide a flameless way to enjoy our candles. Simply place your candle atop the warmer, and it gently melts the wax, releasing the fragrance evenly without the need for an open flame.
-
A: Our scarves are woven from high-quality, breathable materials, ensuring both comfort and elegance. They are designed to be versatile, suitable for various occasions and seasons.
Contact Us
We welcome your questions, ideas for collaboration, and any inquiries regarding orders. At Bokoye Co., every message is important to us, and we strive to respond with the same elegance and care we put into our products. Please feel free to reach out through any of the following channels:
Email: You can write to us at contact@bokoyeco.com for any assistance or questions.
Contact Form: Fill out the contact form on our website to send us a message directly we will reply as promptly as possible.
Phone: Call us at +1 201-850-2700 (Mon–Fri, 9am–5pm) if you prefer to speak with our team.
Social media: Connect with us on Instagram and Facebook @bokoyeco for the latest news and inspiration. Direct messages are welcome, and we’ll respond to you there as well.
No matter which way you reach out, our friendly support team is here to help. We value every opportunity to connect with our community and will ensure your experience with Bokoye Co. is nothing short of exceptional.
Policies
At Bokoye Co., we are dedicated to providing an exceptional and transparent experience at every step. The following policies outline our commitments to quality service and customer satisfaction.
Refund Policy
We want you to love your Bokoye Co. experience. If for any reason you are not completely satisfied, we gladly accept returns for a full refund on products that remain unopened and unused, in their original condition and packaging. This policy allows you to shop with confidence, knowing that if a product isn’t right for you, you have the option to return it. Please refer to our Return Procedure below for instructions on how to initiate a return.
Shipping Policy
We proudly ship worldwide so you can enjoy Bokoye Co. products no matter where you live. All orders are processed and dispatched by the next business day, ensuring you receive your items as quickly as possible. Each order is carefully wrapped and packaged to ensure it arrives in pristine condition. Once your parcel is on its way, you will receive a shipment confirmation with tracking information to follow your order’s journey from our door to yours.
Product Disclaimer
Many of our products are handcrafted, and slight variations are a natural result of the artisanal process. In particular, our candles are handmade, so you may notice minor imperfections or small surface marks (such as tiny scratches). Please rest assured that these cosmetic nuances do not affect the quality, fragrance, or performance of the candle. We believe these subtle differences add character to each piece, making your item uniquely yours without compromising its excellence.
Return Procedure
Initiating a return is simple, and we are here to assist you at each step. Please follow the steps below to return an item:
Initiate the Return: Contact our customer service team by email at contact@bokoyeco.com or through our website’s contact form to request a return. Provide your order number and briefly explain the reason for the return.
Return Authorization: Our team will verify that your item is eligible for return (remember, it must be unopened and unused) and then provide you with return instructions. We will share the return shipping address and may provide a prepaid shipping label when applicable.
Pack and Send: Securely package the item in its original packaging (if possible) and send it back to us using the instructions provided. We recommend using a trackable shipping service to ensure the package reaches us safely.
Refund Processing: Once we receive and inspect the returned item, we will process your refund to your original method of payment. You will receive an email notification confirming that your return was received and your refund has been issued.
Our goal is to make the return process as smooth and convenient as possible. If you have any questions during the process, please do not hesitate to contact us for guidance.
Customer Service Commitment
Bokoye Co. is committed to delivering an exceptional and luxurious experience to our customers at every touchpoint. From the moment you browse our collection to the day your order arrives at your door, we aim to make you feel valued and cared for. Our customer service team is dedicated to providing prompt, courteous assistance and will go above and beyond to ensure your satisfaction. Your happiness is our highest priority, and we continuously strive to not only meet but exceed your expectations in every interaction with us.